At Playbook Stats, LLC, we strive to provide a high-quality service to all our customers. We understand that circumstances may arise where you may not be completely satisfied with your purchase. In such cases, we offer a 100% money-back guarantee within 14 days of your purchase.
To be eligible for a refund, you must meet the following conditions:
a. The refund request must be made within 14 days of your purchase.
b. You must provide a valid reason for requesting a refund, demonstrating that you are not 100% satisfied with our services.
To request a refund, please follow these steps:
a. Contact our customer support team at support@35.184.50.28.
b. Provide your order details, including your order number, purchase date, and the email address used for the purchase.
c. Explain the reason for your refund request, demonstrating your dissatisfaction with our services.
Upon receiving your refund request, our customer support team will review your claim and determine its eligibility. If your request is approved, we will process the refund to the original payment method used for the purchase. Please allow up to 10 business days for the refund to be processed and reflected in your account.
This refund policy does not apply to:
a. Any subscription renewals. Refunds are only applicable to the initial purchase made within the 14-day period.
b. Any discounted or promotional purchases, unless explicitly stated otherwise in the promotion’s terms and conditions.
We may update our refund policy from time to time. We will notify you of any changes by posting the new refund policy on this page. You are advised to review this refund policy periodically for any changes. Changes to this refund policy are effective when they are posted on this page.
Playbook Stats, LLC
5900 Balcones Drive, Suite 100
Austin, Texas, 78731
support@35.184.50.28
+1 (214)-702-9534
This document was last updated on April 8, 2023.
